Help desk & troubleshooting
Slow computers, crashes, printers, email that stopped syncing, software that won't install. Remote session or on-site visit, your call.
Serving Calgary & surrounding areas
IT support that actually picks up the phone.
Beltline IT keeps small businesses and home offices running — help desk, networks, hardware, backups and security. On-site downtown or remote in minutes, with a real technician who knows your setup by name.
- No contracts required
- Flat-rate diagnostics
- Business & residential
What we do
One number for everything technical
From a laptop that won't boot to a full office network build — the same technician handles it start to finish.
Networks & Wi-Fi
Router and switch configuration, mesh Wi-Fi that reaches every suite, VLANs, VPN access for staff working from home.
Security & malware removal
Virus and ransomware cleanup, endpoint protection, password managers, multi-factor authentication and staff phishing training.
Backups & data recovery
Automated cloud and local backups that are actually tested. Deleted files, failed drives and corrupted partitions recovered where possible.
Setup & migrations
New workstations imaged and deployed, data moved off old machines, Microsoft 365 and Google Workspace tenants configured properly.
Managed maintenance
Monthly patching, monitoring and health checks so problems get caught before they cost you a day of downtime.
How it works
Three steps, no runaround
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01
Tell us what's broken
Send the form below with a short description. You'll get a reply from a technician — not a ticket-bot — confirming next steps.
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02
Remote or on-site
Most issues are solved the same day over a secure remote session. If it needs hands on hardware, we book a visit downtown.
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03
Fixed, documented, followed up
You get a plain-English summary of what was wrong, what changed, and what to watch for — plus a follow-up to confirm it stuck.
Your support agent
Melissa Anne
Lead Support Technician · Beltline IT
Every request that comes through this page reaches Melissa directly. She handles intake, diagnosis and the fix — so you're never re-explaining your problem to a third person on a fourth call.
- Windows, macOS, iOS and Android
- Microsoft 365 & Google Workspace
- Small-business networks and VPN
- Backup, recovery and endpoint security
Why Beltline IT
Local, accountable, and easy to reach
We're based in Calgary's Beltline, a few minutes from most downtown offices. That means real on-site coverage when a remote session isn't enough — and someone who understands the buildings, the elevators and the freight-lift bookings.
Flat rateDiagnostics quoted up front, before any work starts
No lock-inPay per visit, or move to monthly maintenance when it makes sense
DocumentedWritten summary after every job, in language you can act on
Get in touch
Request support
Describe the issue and Melissa will respond with next steps and an estimate.
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Office 135 13 Ave SW, Unit 2201
Calgary, Alberta T2R 0W8 -
Phone Number pending — use the form for now
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Hours Mon–Fri 8:00–18:00 MT
After-hours by arrangement -
Support agent Melissa Anne, Lead Support Technician